Shipping and Delivery
We provide delivery throughout the United Kingdom and Europe. Next Working day, Time Specific, AM/PM and Saturday deliveries are available on all stock items to England and Wales if orders are placed before 12:00 pm, please note that deliveries ordered on a "NEXT WORKING DAY" service ,after 12pm Mon - Fri ,will not be dispatched until the following working day , please also note that there are no orders dispatched at the weekend as we are closed , therefore an order placed on a Saturday or Sunday , on a "Next Working day" service ,will be dispatched on the Monday (excluding Bank Holidays) and delivered on the Tuesday .
Freight (pallet) delivery costs start from £50.00 inclusive of VAT per crate ( Local postcodes ONLY) with approximately 13-40 square metres (m2) per crate , dependant on specific material.
Please find our delivery costs below according to your Postcode area for our Standard 4-5 working day (from day of dispatch) "booked-in" delivery service (Mon-Fri ONLY), whereby our haulage partner will contact the customer to arrange a convenient day for delivery of the consignment , please be sure to provide correct telephone numbers / contact details at point of order to avoid delays in this regard , as a delivery cannot be booked-in until verbally confirmed between the customer and the haulier .
Please note that "Working Day" deliveries are ordinarily between 9am - 5pm (Mon-Fri ONLY) , however can run outside of these times due to the nature of the processes' involved .
ALL CONSIGNMENTS REQUIRE A SIGNATURE - Goods will not be left without being signed for , and if this results in a failed delivery , whereby nobody is present to accept the goods , then a re-delivery charge will be applicable , or , alternatively , a collection would need to be arranged with the carrier , by the customer , to pick-up from the local depot .
Please note that SATURDAYS and BANK HOLIDAYS DO NOT come under the "Next Working Day" category , Saturday deliveries are ordinarily around double the cost of a Working Day (Mon-Fri) delivery and quotes are available on 01273 891144 for this premium surcharge service.
Due to the heavy weight of stone , the majority of orders placed - are shipped as freight , on pallets / in crates .
Please be aware that all our freight deliveries are classed as kerbside ONLY , meaning they will be delivered to the nearest ,level,hard standing area to your property , please note that all consignments we dispatch require a signature.
Our freight deliveries are made using a large , bin lorry sized vehicle ( 18 tonne truck) , and the pallets / crates are manually off-loaded using a pallet truck / tail-lift off-load .
Our pallets are very heavy (up to 1000kg on occasions), therefore we can only deliver onto hard , level surfaces such as concrete , tarmac or block paving , therefore it is imperative that we are informed of any potential restrictions prior to delivery .
Marble Mosaics Ltd will not be responsible for additional costs incurred as a result of a customer not informing us about an access issue , which they have not reported prior to an attempted delivery - initial shipping / return shipping costs will also not be met by Marble Mosaics Ltd in this instance , or for costs incurred for a re-delivery after a failed attempt .
Please note that any freight delivery will require access with no low hanging trees / canopies etc , that could potentially cause damage to the curtain side on the vehicle , or damage to the fibre glass roof of the truck , consequently deliveries are at the discretion of the driver , who will have to pay for any damage inflicted on the vehicle during an attempted delivery , and even though a vehicle may physically fit down a road / lane / track , it may result in damage to that vehicle during the process , and for that reason may not be attempted .
Please note that the delivery driver cannot help with moving the products inside the property as they are not insured to do so , and the haulier will not return to collect empty wooden crates or pallets , these will need to disposed of by the customer .
For some small mosaic orders only (excluding Splitface mosaic material), we can ship using a courier service at only £ 8.99 per m2 inclusive of VAT.
Please call 01273 891144 for more details .
For the majority of counter top Stone Sink orders, the delivery costs will be £ 9.99 per sink based on a " Next Working Day" service , Free Standing sinks will incur a freight delivery charge , as they are required to be shipped on pallets .
For our glass mosaic tiles, we offer a flat rate delivery cost of £8.99 no matter how many glass mosaic tiles are purchased to the majority of Mainland UK postcodes.
Please note there are no collections after 4 pm.
Collection is also welcomed , Unit 30, The Old Brickworks, Station Road, Plumpton Green, East Sussex, BN7 3DF.
Monday to Friday 0830 to 1600
Local: £ 50.00 inclusive of VAT per pallet (Next Working Day + £15)
BN1-15 & 41-45 , RH1-19 , KT11 ,13-16 , 18 , & 20-24 .
Zone 1: £ 60.00 inclusive of VAT per pallet (Next Working Day + £15)
AL ,B, BA ,BB, BD, BL, BR , BS, CB, CF, CH, CM ,CO ,CR ,CV, CW, DA ,DH , DE, DL ,DN, DY, EN , FY, GL, GU ,HA ,HD, HG , HP, HR ,HU , HX, IG , IP , L, LA1-10 ,LE, LL11-34 , LN3-6 & 7-13, LS, LU, M, ME ,MK , NE1-18 / 20-47 & 49 NG, NN, NP, NR , OL, OX, PE , PO1-22 , PR, RH20 , RG, RM ,S ,SG, SK, SL, SM ,SN, SO , SP , SR , SS, ST , TF ,TS ,TW ,UB ,WA, WD, WF, WN, WR, WS, WV
Zone 2: £ 60 inclusive of VAT per pallet (Next Working Day + £15)
BH , KT1-10,12,17 & 19
Zone 3: £ 65 inclusive of VAT per pallet (Next Working Day + £15)
BN16-18 & 20-27 , CA , CT , DT , DG, EH, EX ,FK, G, KA1-26 & 29-30 , KY, LA11-23 , LD , , LL, ML , NE19 , 48 & 61-71 , PA(1-20), PL, SA, TA ,SY , TN ,TR1-20, TQ .
Zone 4: £65.00 inc of VAT per pallet ( Next Working Day + £20.00 )
ALL LONDON POSTCODES
Zone 5: £ 120 inclusive of VAT per pallet (Next Working Day + £35 if available)
AB10-16 , 41-45, 21-25 , 30,39 , 99 , DD , PH1-16
Price on application for the following:
AB31-38 , 41-45, 51-56 , KA27-28 , KW , PH17-26, 30-41 ,42-44, 49-50 , IV , PA21-41,KW, Scottish Highlands + Islands , PO30-41 (Isle of Wight) , IM1-9 (Isle of Man) , HS, PA21+ , GY , JE , TR21-25 , ZE
Zone 6: £155.00 inclusive of VAT per pallet.
Northern Ireland .
PREMIUM SURCHARGES ARE AS PER CONSIGNMENT BELOW .
PLEASE NOTE THAT THESE COSTS ARE IN ADDITION TO STANDARD CHARGES:-
TIME SPECIFIC DELIVERY: £30
AM/PM DELIVERY: £17
SATURDAY AM: £ 50
SATURDAY PM: £ 60
SATURDAY TIMED: £70
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